One of the most important segments of any business is after sales support which essentially is Customer Support and a cordial and mutually beneficial anik singal's escape book relationship between the client and the supplier. The basis of any successful business is based on this criterion. A client always looks up to an after sales support which forms the basis of future sales.
One of the objectives of E-Business is aimed at towards offering customer-friendly services to clients that would also take care of the delivery of the goods on time to the end-user. It involves optimum level customer support services coupled with an effective management of customer relationship.